Writing action items that get done

A good action item starts with a verb and names a concrete result: “Finalize onboarding flow”, not “Onboarding”.

One owner, one date

Exactly one named person. A real date: “by Thursday” becomes an unambiguous due day once it is resolved against the meeting date.

Link to the source

When someone asks why the task exists, the answer should be the moment in the meeting where it was agreed.